FAQ

Ordering & Payment

How do I place an order?

Choose the sunglasses you like, add them to your cart, and follow the checkout steps to complete your purchase.

What payment methods do you accept?

We accept card payments (Visa, Mastercard), Klarna, Swish, and PayPal.

Is it safe to shop with you?

Yes, we use secure SSL encryption to protect your personal information.

Shipping

How long is the delivery time?

Usually 2–5 business days within Sweden. International orders may take longer.

How much is shipping?

We offer free shipping on orders over 500 SEK, otherwise 49 SEK within Sweden.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking link via email.

Returns & Exchanges

How do I make a return?

Contact us within 14 days of receiving your item. The product must be unused and in its original packaging.

Do I have to pay for returns?

Return shipping is paid by the customer unless the item is defective or incorrectly sent.

Can I exchange for a different model?

Yes, contact us and we will help you exchange it for another model or color.

Products

Do your sunglasses have UV protection?

Yes, all our sunglasses have 100% UV400 protection.

Do you offer different sizes?

Most models are “one size” and fit most people, but measurements are listed in the product description.

Can I get prescription lenses?

Currently, we only sell sunglasses without prescription lenses.

Other

Do you sell gift cards?

Yes, we offer digital gift cards in various amounts.

How can I contact you?

You can reach us via email at [your email address] or through our contact form.